Secure digital banking with Swiss Community Bank

Frequently asked questions

Straight answers

What is Swiss Community Bank?

Swiss Community Bank is a bank operating under licence CHE-404.436.605, supervised by Finma, with as its banking partner.

What does it cost to send money?

Payments and bills within Switzerland are free. International bank transfers cost 1%, shown before you confirm. See the pricing page for every fee.

Is there ever a code or fee to release my money?

No. Transfers never require release codes or additional payments. If anyone asks you for one, it is not us.

Why is my payment awaiting review?

International transfers of €500 or more, and large digital-asset deposits, are reviewed by a person. Each decision carries a written reason, and a rejected transfer is refunded in full, fee included.

How do digital-asset deposits work?

You request a deposit address, send the assets to it, and the euro value is credited once the transfer is confirmed.

Which currencies can I hold?

Euro by default, with sub-accounts in CHF, USD, GBP and CAD. Exchanging between your own accounts costs 0.25%.

Why can't I send money yet?

Your identity check must be verified, the account must be active, and you must be within your monthly limit.

How is my balance calculated?

As the sum of every ledger entry on your account. Corrections appear as reversing entries in your history.

Do you offer loans, mortgages or insurance?

Not yet. These pages appear in the menu so that you can tell us if you are interested.

Talk to our banking team

Swiss Community Bank

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